Shipping & FAQs
How long does it take for me to receive my order?
We send candles within 3 business days. If you've chosen Australia Post, there might be a delay in receiving your order due to high demands on their service or other current events (e.g. flooding, or other weather events). Please contact Australia Post if your delivery's delayed. So that we can save on shipping, we also use Sendle from time-to-time.
SHIPPING
Local delivery
If you're close, we can personally deliver to your shipping address. We'll contact you when we receive your order to let you know the time and delivery day.
Free local delivery is available to the following suburbs (subject to availability):
- Annerley
- Coopers Plains
- Holland Park/West
- Moorooka
- Nathan
- Salisbury
- Tarragindi
- Yeronga
- Yeerongpilly
If you live in those suburbs, shipping will automatically be free when you checkout. We reserve the right to amend the shipping cost if you live outside the suburbs listed above.
How much is Australia Post shipping?
Postage to anywhere within Australia costs from $13. All orders sent by Australia Post/Sendle comes with tracking so you can follow the progress once it has been sent.
Australian orders over $120 get free shipping!
We take great care when we package up your candles. If your parcel is missing, delayed or damaged, please contact Australia Post/Sendle.
Do you offer discounts if I purchase more than X amount of candles?
No, we're a small business and can't offer discounts.
Where are your candles made?
In Brisbane! Our fragrances are manufactured in Australia so you'll feel confident knowing our candles are made from the highest quality materials.